DIRECTOR

As the owner and Director of UK Case Management Ltd (UKCM), Sue brings over 25 years of experience in neurological rehabilitation. She holds a qualification as a Registered Mental Nurse (RMN) since 1996 and has worked extensively with clients who have acquired brain injuries and other neurological conditions. Sue has a special interest in rehabilitating clients with challenging behaviors and has managed a local secure hospital for eight years. In addition, she has held senior management positions in one of the UK's largest case management services, specialising in brain and spinal injuries.

In 2008, Sue founded UK Case Management Ltd, and she is currently responsible for the company's developmental and operational aspects. She is committed to maintaining the highest standards and providing a service of the utmost quality.

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CLINICAL LEAD CASE MANAGER

Suzanne is a registered physiotherapist specialising in neurology, and is Bobath trained, serving as the Clinical Lead Case Manager for UKCM. Prior to joining UK Case Management, Suzanne spent over a decade working in private practice, where she focused on treating adults with various neurological conditions. Her areas of particular interest include stroke rehabilitation, traumatic brain injuries, severe complex disabilities, and palliative care.

Suzanne is an active committee member and former chairperson of the Yorkshire Association of Chartered Physiotherapists in Neurology (ACPIN) and a member of The British Association of Brain Injury and Complex Case Management (BABICM). She regularly attends courses and lectures to enhance her knowledge and experience and provide evidence-based treatments.

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CASE MANAGER

Having been qualified as an NMC Registered Adult Nurse for 25 years, Nicola has garnered a vast array of experience across various settings, including neonatal units, schools, clinics, client’s homes, and most recently, in cancer research at the University of York.

Nicola has also worked with adult patients who have suffered brain and catastrophic injuries, as well as infants who have sustained birth injuries. Additionally, she obtained a BSc in Nursing Practice and Public Health following her initial qualification. Nicola has contributed to published works on the subject of recovery and rehabilitation from brain injury, and in her spare time she volunteers for the Headway charity, supporting people who are recovering from brain injuries.

Nicola is a proud Member of the British Association of Brain Injury and Complex Case Management (BABICM).

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CASE MANAGER

Jess joined UKCM as an Assistant Case Manager in January 2021, and has since worked her way up to the role of Case Manager.

Jess’ educational background is in psychology, and throughout her degree she focused her research on the impact of animal therapy on physiological stress responses.

Since leaving university, Jess has worked within the neuro-rehabilitation sector supporting clients living with acquired brain injuries and most recently developed and co-ordinated a befriending project for socially isolated and vulnerable elderly clients. Throughout this experience, Jess has developed and implemented various therapeutic strategies in order to support clients’ needs, whilst working in multi-disciplinary teams.

Jess has knowledge of both statutory and private support and has a real passion for helping those overcome adversity.

Jess is a Member of the British Association of Brain Injury and Complex Case Management (BABICM).

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CASE MANAGER

Cat has worked within the prison service for the past 8 years as an Advanced Substance Misuse Practitioner. Her specialities centre around working with clients with a history of substance misuse, brain injury, and other neuro diversities as well as young offenders. Within this role, Cat was the rehabilitation lead with a passion for securing funding and rehabilitation placements for her clients, particularly those with complex needs due to their injury, complex offence history and other dual diagnosis.

Prior to this she gained a Master's degree in Cognitive Neuroscience where her final project from the University of York surrounding the N400 effect contributed to published works in Psychonomic Bulletin & Review in 2014, and a Bachelor's degree with Honors in Criminology.

She has worked as a rehabilitation worker within a specialist neurorehabilitation hospital, in addition to experience working within a specialist hospital for patients requiring medium secure care and working as an outreach worker for people with learning disabilities and mental health support needs.

Cat is dedicated to advocate and encourage her clients to have a voice throughout their recovery whilst utilising her experience of safeguarding, counselling skills and motivational interviewing to ensure she provides tailored support.

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CONSULTANT CASE MANAGER

Viv is a State Registered Physiotherapist with almost 40 years experience working with children and young adults. This client group includes those with Cerebral Palsy, brain injuries, neurological conditions, and syndromes.

Viv has worked in a variety of settings including clients’ homes, hospitals, special and mainstream schools, and a children’s hospice. Viv has always been part of the multi-disciplinary team, working towards child and client-centred goals and has a wide range of knowledge of specialist equipment. She is able to problem solve, is enthusiastic, and has excellent communication skills, encouraging team members to contribute to achieving the best possible outcomes for her clients. Viv works with both pre-trial and post-trial clients.

Viv is a Member of the British Association of Brain Injury and Complex Case Management (BABICM).

CONSULTANT CASE MANAGER

Andy is a Consultant Case Manager with UKCM. He is a Registered General Nurse (RN) with 33 years post registration experience.

Andy has a background working in Accident and Emergency, Orthopaedic Injuries, and Coronary Care. He worked in Prison health for many years and sought to highlight the incidence of undiagnosed acquired brain injury within the prison population.

Andy has worked extensively with clients who have a variety of challenging neurological conditions, including catastrophic injuries and acquired brain and spinal injury. He is committed to supporting clients to improve their lives, and he works with both pre-trial and post-trial clients.

Andy is a Member of the British Association of Brain Injury and Complex Case Management (BABICM).

ASSISTANT CASE MANAGER

Having transitioned from an Advanced Rehabilitation Assistant role to case management, Lee brings over 12 years of diverse experience in assisting individuals with Acquired Brain Injuries, Visual Impairment, and Spinal Injuries. Lee's extensive experience includes working in mainstream and special schools, private homes, and institutions. He has successfully helped clients achieve their goals with the use of specialized therapies and technology.

Working alongside Physiotherapists and Occupational Therapists, Lee has implemented client-driven Rehabilitation programs. He is passionate about helping clients achieve success in their lives and reach their full potential.

Before his role as an Advanced Rehabilitation Assistant, Lee worked as a Senior Support Worker. He led teams to promote and deliver excellent care for his clients.

Lee is a dedicated Member of the British Association of Brain Injury and Complex Case Management (BABICM).

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REGISTERED MANAGER / SERVICE MANAGER

Natalie joined UKCM in January 2018 initially as an Assistant Case Manager, progressing to Service Manager in 2019, and Registered Manager in November 2021 when UKCM achieved CQC registration.

Natalie has over 19 years experience working in the Health and Social Care industry. During this time she has acquired extensive knowledge and working experience of CQC regulations and requirements.

She has extensive knowledge of services, equipment, and therapies available to clients both within the private and statutory sectors. Natalie is passionate about advocating for others to ensure they receive the highest standards of care and service possible.

Natalie is the UK Case Management appointed First Aider and Mental Health First Aider.

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FINANCE MANAGER

Julie has worked for UK Case Management for over 10 years and is the Finance Manager. She has extensive experience in all aspects of finance, administration, and payroll, having worked for 5 different banks and building societies and held a number of financial positions in a variety of companies. Her diligence and attention to detail ensure that all aspects of her role are completed efficiently.

BUSINESS DEVELOPMENT MANAGER

Chris Rodgers has been working in and around the legal industry for 22 years. He has worked both in-house at law firms and with third parties interacting with law firms. Having experienced both sides of the negotiation table gives him an edge that many other business development professionals lack.

He is dedicated to building relationships and has cultivated an impressive network of personal contacts throughout his time in the legal industry. His focus is on providing the best service and ensuring that UK Case Management meets the needs of law firm clients.

Chris is a passionate marketer, constantly seeking new and innovative methods to grow businesses while maximizing ROI on all marketing activities.

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QUALITY & GOVERNANCE MANAGER

Paul has worked for UK Case Management for over 12 years. He has developed the company’s IT infrastructure from our first single PC and Printer to our first server, and more recently our transition to cloud computing.

Paul loves to find new and innovative ways to use advances in technology to streamline our business, helping both our colleagues, support teams and clients work more easily and effectively.

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OPERATIONS SUPPORT ASSISTANT

While pursuing his new goal of becoming a Registered Mental Health Nurse, Keith currently works part-time for UK Case Management. His professional background mainly revolves around University Sports, where he served as a senior sports manager responsible for facility management, staff training, and marketing and branding of the university's sports and fitness facilities. Keith's diverse set of skills and experiences have been invaluable in supporting UK Case Management's online presence.

Previously, Keith worked as a Regional Account Manager for businesses across various districts, including the Yorkshire Dales, Hambleton, Craven, Richmondshire, and Redcar & Cleveland, for the Destination Management Organization for Yorkshire, known as Welcome to Yorkshire.

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ASSOCIATE PA / ADMIN SUPPORT

Maria joined UK Case Management as Associate PA / Admin Support in December 2021 bringing over 25 years of experience in administration from a variety of industries and positions.

Maria’s qualifications include CIPD Level 3 Foundation Certificate in Human Resource Practice and NVQ Level 2 and 3 in Business Administration.

ASSOCIATE CASE MANAGER

Wayne qualified as an OT in 2008 and has continued to develop his experience by completing post-graduate courses in complex postural management and key training for manual handling.

Wayne specialises in 24/7 posture management, assessing and progressing people’s independence, rehabilitation and provision of equipment, care plans, and minor and major adaptations within home environments.

Wayne is available to cover the south of the UK, particularly Somerset, Devon, and Cornwall.

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ASSOCIATE CASE MANAGER

Alan qualified as an occupational therapist in 2006 with a first-class honours degree from the University of Plymouth. His studies have continued throughout his career and he is currently finishing his Masters degree and has a Post Graduate Diploma in advanced professional practice, as well as qualifications in 24-hour management of posture.

Alan is available to cover the south of the UK, particularly Somerset, Devon, and Cornwall.

Alan Meyrick