Our case management services
Why choose us?
Welcome to UK Case Management: your trusted experts in brain, spinal, and complex injuries, located in North Yorkshire. As proud recipients of a 'Good' rating from the CQC, we're honoured to stand as a beacon of excellence in our field.
When you choose us, you're selecting a team of highly skilled professionals committed to providing personalised services tailored to your unique needs.
Our compassionate approach to case management is built on extensive experience and up-to-date knowledge in the field. We work closely with you, your family, and healthcare providers to ensure our services align with your goals.
Navigating the healthcare system can be challenging, but we're here to provide support and guidance at every step. At UK Case Management, we take pride in delivering exceptional care and personalised attention to every client.
Explore our latest brochure below to learn more about what we offer.
We’re experts at managing complex care packages
At UK Case Management Limited, we understand the challenges faced by our clients and their families after a catastrophic injury. That's why we have built a team of highly motivated and experienced Case Managers, supported by dedicated administrative personnel, who are committed to providing the best possible support.
Collaboration is at the heart of our approach. We work closely with families, Solicitors, Financial Deputies, Trustees, multidisciplinary teams, and other professionals to offer comprehensive, bespoke packages of care and case management services. We understand each client has unique and sometimes complex needs, so we customise our services accordingly.
Our reputation for excellence is well-known among Solicitors, who trust us to support their clients in the best possible way. We are committed to making a real difference in our client's lives and helping them make the most of their futures.
Our Case management services include:
• Initial Needs Assessments and reports
• Costed case management and support package estimates
• Assistance to apply for benefits
• Support to access NHS and/or statutory services
• Support to liaise with your employer or school/college/university
• Support to obtain Educational Health Care Plans
• Implementation and co-ordination of a therapy programme
• Support when attending medico-legal meetings
• Support with sourcing suitable accommodation
• Help to organise specialist equipment or housing adaptations
• Assistance to recruit and manage support workers/buddy/personal assistant
• Payroll and HR support
• Support to plan a holiday
Our clinical expertise
Our team of Case Managers is exceptional because of their extensive clinical backgrounds in Adult and Paediatric Neurophysiotherapy, Psychology, General and Mental Health Nursing, Neonatal Nursing, and Occupational Therapy. They are not only friendly and professional but also highly proactive, and always put the needs of the client first.
We work closely with families, Solicitors, Financial Deputies, Trustees, multidisciplinary teams, and other professionals to create personalised packages of care and case management services that meet the unique needs of our clients. Our team is passionate about helping our clients achieve the best possible outcome and are committed to ongoing training and development to ensure they are equipped with the skills and knowledge to provide the highest levels of care.
FAQs
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“Case management is a collaborative process, that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health and wellbeing, education and/or occupational needs, using communication and available resources to promote quality, cost-effective and safe outcomes.
The practice of case management developed in the United Kingdom in recognition of gaps in services for those individuals whose needs did not fall conveniently within the boundaries of a single agency or professional group.”
~ BABICM -
“Case management is not a profession per se: it draws on the involvement and valuable skills of qualified and regulated professionals such as therapists, nurses or social workers. Case managers are employed in many business spheres, including Health and Social Services, but also privately and in insurance companies.”
~ BABICM -
“The case manager’s role includes the co-ordination of services required to meet an individual’s health, care, social, educational and employment needs, and support for the family. This involves advocating on behalf of the client and close liaison with the wider team of professionals. The case manager should be a skilled communicator, promote teamwork and use available resources to promote quality, cost-effective outcomes.
The case manager initially identifies needs with the client and makes recommendations to meet these needs. The case manager would then work with the client to agree and implement plans which may involve commissioning a multidisciplinary team, support worker package or increasing client participation in community activities. The case manager will regularly review and report on progress to the client, family, professionals involved and legal team.”
~ BABICM -
“These include the following but please note that this is not an exhaustive list:
• Accept appropriate referrals in line with BABICM’s best practice guidance.
• Keep referrer updated regarding their work with the client.
• Work in a client centred way at all times.
• Develop a therapeutic working relationship with the client and family
• Maintain accurate chronological clinical records of all work undertaken with the client.
• Use current best practice and research to guide case management intervention.
• Work continually to achieve optimum clinical outcomes for the client in as cost effective a way as possible.
• Identify and commission the most appropriate services to meet the client’s identified clinical needs
• Adhere to the BABICM Code of Ethics.”
~ BABICM -
“The British Association of Brain injury and Complex Case Management (BABICM) is the leading membership organisation for professionals working in brain injury and complex case management. BABICM provide a structure for the continued professional advancement of case management, promoting best practice to address and manage the needs of people with brain injury and people with other complex conditions.”
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“The Rehabilitation Code provides an approved framework for injury claims that enables claimant representatives and compensators to work together. Its aim is to promote the use of rehabilitation and early intervention in the compensation process so that the injured person makes the best and quickest possible medical, social and psychological recovery.”
