Join our friendly, supportive team.

Job Type: Full or part-time (negotiable)
Pay: Up to £25,000 per year FT
Expected hours: up to 40 hours per week FT

At UK Case Management, we pride ourselves on being a friendly and supportive team based in Easingwold, North Yorkshire. We specialise in providing case management services to individuals who have suffered from brain and/or spinal injuries, and we take our responsibility to our clients seriously.

We are seeking a confident individual to work from our Head Office in Easingwold, York. You will have a strong work ethic, working in a supportive role to the Case Managers and therapists, with the ability to work on your own initiative and as part of a team. You will provide clerical and administrative support together with liaising with solicitors, clients and their families. A professional approach is required at all times and you will have previous proven experience in the following:

Essential criteria:

• Excellent verbal and written communication skills

• Excellent organisational skills

• Excellent numerical accuracy and attention to detail

• Exceptional IT skills including Microsoft 365 Platform

• Ability to maintain confidentiality

• Ability to maintain a professional image

• Ability to work under pressure and to deadlines

Desirable criteria:

• Experience of working with clients with brain, spinal and complex poly trauma injuries

• Previous use of SharePoint and Qunote systems

• Previous use of Sage software

• Working knowledge of the Care Quality Commission requirements and standards

Benefits:
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking

Schedule:
Monday to Friday

Application question(s):
Exceptional IT skills including Microsoft 365 Platform

Education:
Bachelor's (preferred)

Work authorisation:
United Kingdom (required)

Work Location:
In person with our lovely team in Easingwold

Application deadline:
17/01/2025

Applications by email to Registered Manager, Natalie Hodgson, natalie.hodgson@ukcasemanagement.co.uk / Tel: 01347 824447

Job Type: Full-time
Pay: £14.50-£15.50 per hour
Expected hours: 36 per week

Supporting a gentleman with a severe traumatic brain injury living within his own home in the area of Sprotbrough, Doncaster.

My client has a good sense of humour and has many interests, hobbies and goals he wishes to pursue. The role of the Support Workers is to facilitate access to his interests, ensuring he is safe and enjoying these activities. There are some personal care duties required with this role.

Working alongside family, support workers and a team of therapists to support the client’s ongoing rehabilitation. Maintaining professional boundaries, respect, and dignity of the client at all times.

To follow the client-specific Support Plan and company policies during your duties and undertaking training as required.

Responsible to: Jessica Wise, Case Manager

Attributes:
Patience and the ability to maintain a calm and consistent approach

Reasonable level of fitness to undertake the manual tasks required of a Support Worker

Ability to maintain professional boundaries and develop an effective working relationship with the client and family members

Respect for others’ beliefs, values, lifestyles and culture

Responsible attitude

Excellent communication skills

Open–minded approach with the ability to work on own initiative

Ability to maintain confidentiality

Ability to role model appropriate behaviours

Able to work under the direction of the treating therapists

Able to follow therapy guidelines

Essential Criteria:

• Ability to work the shifts required; weekdays, weekends, bank holidays and sleep-in shifts

• Punctuality and good timekeeping

• Excellent communication and negotiation skills, both written and verbal

• Awareness of risk, ability to identify areas of risk and present ideas of how to reduce that risk

• Dog friendly

• Driving the client in their adapted vehicle

• Ability to swim

Desirable Criteria:

• Qualifications pertaining to health and social care

• Experience of working in a similar role

Key Responsibilities:

• To carry out all aspects of personal care for the client if required

• To promote the safety of the client and act in the client’s best interests at all times

• To undertake all mandatory and client specific training relevant to the role

• To act as an appropriate role model at all times

• To support the client to participate in activities in line with his interests and therapeutic goals.

• To facilitate a supportive yet non-intrusive presence whilst working in the family home

• To establish a positive working relationship with the client’s family

• To be responsible for the client via the Case Manager

• To carry out a programme of support, rehabilitation, and maintenance under the direction of the Case Manager, therapists and other professionals

• To participate in regular reviews and receive clinical supervision as arranged by the Case Manager

• To liaise closely with the Case Manager and other professionals

• To attend meetings regarding the client as required

• To travel with and accompany the client on community activities as required

• To accompany the client on holidays and weekends away if required

• To ensure client confidentiality in record keeping and discussions concerning the client

• Comply with requirements/ regulations pertaining to health and safety at work

• To adhere to infection prevention and control training

• Carry out any other appropriate and reasonable duties required to ensure the client’s physical, emotional and psychological needs are met, as agreed with the Case Manager, client, family or rehabilitation team

Pay & Conditions

You will be responsible to and supervised by the Case Manager and/or Director of Services.

You will receive a permanent contract, which includes a 6-month probationary period.

Training and regular supervision provided.

You will be paid via BACS credit into your bank account on a monthly calendar basis.

Sponsorship Not Available

Rates of pay on completion of 6 months’ probation:

Weekdays - £14.50 per hour
Weekends - £15.50 per hour
Public Holidays – Double pay
Sleep-In Shifts - £11.50 per hour

Benefits:
Free parking
On-site parking

Shift:
12 hour shift

Experience:
Support Worker: 2 years (preferred)

Licence/Certification:
Driving Licence (preferred)

Work Location:
In person

Reference ID: LS/JW